Update -
We implemented a solution and continue to monitor the situation. If you still encounter issues, please contact flowinsupport.
Jun 2, 09:53 CEST
Update -
We implemented a workaround and continue to monitor.
Jun 1, 18:45 CEST
Monitoring -
We are implementing a fix and will be monitoring the results in the coming hours.
Next update at 18:00
Jun 1, 16:27 CEST
Update -
We are still implementing a fix. To ensure we don't block partners that are not causing the issue, we take extra time to implement it in a good way.
Jun 1, 14:38 CEST
Update -
We're still implementing a fix to block bad actors spamming the token end point.
Next update at 14:30
Jun 1, 12:30 CEST
Update -
We are continuing to implement a solution.
Next update at 12:30
Jun 1, 11:37 CEST
Update -
We are continuing on working on a fix.
The incident was triggered by unusually high token request volumes from a limited number of integrations, which reduced available capacity for other customers. We have implemented mitigations and are adding further protections; customers are encouraged to cache and reuse access tokens where possible rather than requesting a new token for each API call.
We will post a next update on 11:30
Jun 1, 11:00 CEST
Identified -
We have identified the issue and looking into a solution.
Jun 1, 10:20 CEST
Investigating -
We are currently investigating this issue.
Jun 1, 09:47 CEST